Refund Policy

Last updated: 09/19/2022

At Indystack, we make it easy for you to cancel your hosting plan anytime. Our commitment to your satisfaction includes a 30-day money-back guarantee and no long-term contracts.

  • We issue a full refund if you cancel your hosting plan within the first 30 days of signing up. This means you can try Indystack risk-free for 30 days
  • This 30-day money-back guarantee is available to first-time customers. Returning customers are eligible for a partial prorated refund
  • When you switch plans, the 30-day guarantee does not restart
  • Any one-time charges are non-refundable. Rest assured, we’ll always inform you about these charges beforehand
  • In case there are any overage fees within your first 30 days, these will be deducted from your refund. If these fees exceed your refundable amount, you will need to settle the balance

Request a refund

To request a refund, log in to your Indystack account and contact us through the chat. We review every refund request.

How long does it take to receive funds back?

It can take up to 10 business days to be reflected on your card statement. There’s no need to worry if it’s within 10 business days since your request – it’s probably still being processed.